An information letter must be delivered to those residents and businesses directly impacted by the closure of a street, alley or sidewalk, including road detours, or being subjected to the lights and/or noise of the film crew on set. A letter must also be delivered if the on-street parking is affected by film production vehicle parking.

A copy of the written notification must also be submitted to the Film, Television & Creative Industries office who whill subsequently provide a copy to The City's operations centre (311), the Aldermanic office for the applicable wards, Bylaw Services, Community Associations and Business Revitalization Zones where applicable.

The production company will place a sign(s) on the sidewalk in the area advising the public that filming is taking place. Filming involving loud special effects, gunfire, etc. requires a larger notification area within the general vicinity.

The information letter should be printed on the Behind The Scenes template along with company letterhead and include:

• The title of the production, contact information for the production office and brief details on the project
• The dates and times crews will be working in the area with a description of what the crew will be doing
• Where your production vehicles are permitted to park, including any closures, detours or after hours filming that may affect the area
• The name and phone number of the location manager and the assistant location manager (primary contact)
• The phone number of the Logistics Coordinator - Film, Television & Creative Industries (403) 221-7829 (secondary contact);and
• The template should also encourage the public to contact 311 to receive after hourse (24/7) service.

Behind The Scenes templates:
Colour - 904KB
Black and white - 69KB

The production company should ensure its staff acts in a safe and professional manner. This includes refraining from trespassing, littering, lewd or improper language or dress.

Care should be taken that vehicle and generator exhausts and spillover lighting do not negatively affect residents and businesses. The safety of the public and enjoyment of their property should not be jeopardized.

Production crews will clean up and restore the location to its original condition at the end of filming unless otherwise directed by the Film, Television & Creative Industries office.